Refund / Exchange Policy

Our refund window starts from the day you receive the product. The specifics of the refund window are as follows:

For Herbal Healing Hands Brand Products: The refund window extends to 7 working days. This provides additional time for customers to assess the quality and effectiveness of our brand-specific products.
For Other Products: The refund window lasts up to 10 working days. This applies to all products except those under the Herbal Healing Hands brand.